5Ta Avenida Norte Por 12, Playa del Carmen, 77710,
-
Near the beach
Very good
7.9
7.9
/10
4.1
4.0
/5
Loved by Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) guests
Spacious rooms
Prime location
Helpful staff
Excellent breakfast
Amazing views
"The rooftop pool was so much fun and the staff were terrific and so helpful."
Jane from Australia
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"The location was fantastic close to beach and downtown area! So much accessability! Love it!"
Barron from United States
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"We spent many early morning on the balconey enjoying the sounds of birds and the street below."
PQ1269 from Mexico
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Adults-Only Hyatt Centric with Two Experiences: Downtown Rooftop & Beach House in Playa del Carmen
Dual Property Experience
Hyatt Centric Playa Del Carmen offers two distinct stays: the Downtown House with a 30,000-square-foot rooftop infinity pool and the Beach House with direct beach access. Guests can move freely between both properties, enjoying the city energy and oceanfront relaxation in one trip. The rooftop at Downtown House features live DJ sets, a swim-up bar, and panoramic sea views open to hotel guests only.
Dining & Nightlife
The hotel's three dining venues include a rooftop restaurant at Downtown House and a beachfront restaurant at the Beach House, both overseen by CATCH NYC's Executive Chef. Daily tequila and mezcal tastings are offered to guests, along with a guacamole-making class. Nightlife is steps away, with Coco Bongo next door and the hotel's own happy hour and DJ events at the rooftop.
Wellness & Daily Activities
Guests can join daily yoga classes and strength classes on the rooftop, or use the fitness center at the Downtown House. The Beach House provides lounge chairs and umbrellas set on sand facing the ocean for a relaxed beach day. Both properties offer complimentary bicycle rentals to explore the city, and the hotel organizes curated social events like wine tastings.
Room & In-Room Amenities
Each room has air conditioning, a flat-screen TV with Chromecast, and a private balcony - some with outdoor hot tubs in the Costa Suite. Bathrooms include DS&Durga bath products, bathrobes, and complimentary toiletries; suites add separate seating areas. The hotel provides daily bottled water, espresso machines in select rooms, and pet-friendly accommodations with pet bowls and baskets.
Location & Accessibility
The hotel sits 300 meters from 28 de Julio Square and 700 meters from the ADO International Bus Station, with the Playa del Carmen Maritime Terminal 900 meters away. Cancun International Airport is a 45-minute drive. Downtown House is on pedestrian-only 5th Avenue, making access for vehicles challenging but placing guests directly amid shops, clubs, and street performances.
Highlights
Properties: Downtown House (rooftop pool) & Beach House (beachfront)
Rooftop: 30,000 sq ft infinity pool with DJ sets & swim-up bar
Dining: 3 restaurants led by CATCH NYC Executive Chef
Activities: daily yoga, tequila tastings, guacamole class
Location: 300m from 5th Avenue, 700m from ADO bus station
“This adults-only property attempts to blend city access with beachfront relaxation, but recent reports suggest a failure to deliver a seamless experience. While the architecture promises a chic, modern escape, construction noise and service issues appear to detract significantly from the intended luxury. I find it difficult to recommend a stay here until these operational challenges are resolved, despite the allure of its rooftop pool and curated activities.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
King Room One King Bed Balcony Downtown House
2 persons
540 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
King Room One King Bed Partial Ocean Front Beach House
2 persons
530 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
King Room One King Bed Partial Ocean View Beach House
2 persons
540 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.3/10Review score
General
No smoking on site
Wi-Fi
Car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Cycling
Yoga class
Fishing
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Dinner
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Infinity pool
Rooftop pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Leisure/ TV room
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Curtains
Show more
Dining Onsite
Hyatt Centric Playa Del Carmen features an enticing selection of dining venues that celebrate both local and international flavors. Indulge in a variety of culinary delights, from rooftop dining under the stars to beachfront flavors, all while enjoying modern, romantic settings.
UMI Urban Kitchen (located at Hyatt Centric Downtown House Rooftop)
American, Caribbean, Local, International
Ambiance
Modern, Romantic rooftop setting with picturesque views
Key Offerings
Delight in an expansive menu featuring seafood, Tex-Mex, and a selection of vegan and gluten-free options, complemented by live DJ sets in the evenings.
Reservation
Recommended
Open daily from 7:00 AM to 10:00 PM
C-Grill (located at Hyatt Centric Beach House)
American, Caribbean, Mexican, Tex-Mex, Local, International
Ambiance
Family-friendly with a modern, inviting atmosphere
Key Offerings
Experience a captivating array of dishes from breakfast through dinner, including kosher, vegetarian, and dairy-free options. Enjoy cocktails during the vibrant cocktail hour.
Reservation
Not needed
Open for breakfast, brunch, lunch, dinner, and cocktail hour
Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) Location
5Ta Avenida Norte Por 12, Playa del Carmen, 77710,
Map view
City landmarks
Landmark
Los Fundadores Park
2700 ft
Beach
Kool Beach Club
3200 ft
Landmark
La Sirena's Fine Mexican Handcrafts
2500 ft
Church
Nuestra Senora del Carmen Catholic Church
4900 ft
Landmark
Zona Arqueologica Playa del Carmen
4400 ft
Landmark
Corazon de Mexico
3700 ft
Gallery
Tierra Huichol
3600 ft
Landmark
La 5ta Hacienda
3700 ft
Nearby
152 Calle Quinta Avenida
Quinta Avenida
600 ft
Night club
Coco Bongo
600 ft
Mall
Quinta Alegria Shopping Mall
1000 ft
Museum
3D Museum of Wonders
1200 ft
Museum
Museo Frida Kahlo Playa Del Carmen
1000 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
600 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
900 ft
Beach
Playacar
1400 ft
Gallery
Riviera Art Gallery
1200 ft
Aquarium
Aquarium Beach
200 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
1300 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
1800 ft
Gallery
La Galeria de Playa Art Gallery
1900 ft
Avenida entre 24 y 34 calles 5a
Caminarte
1900 ft
5ta Avenida
Galeria de Arte 5ta Avenida
2000 ft
Shopping Area
Plaza Calle Corazon
200 ft
Restaurants
La Caprichoza
100 ft
Avenida 5
Las Camelias
100 ft
5th Avenue between 12 and 14 Streets
El Boticario
100 ft
Calle Corazon y 5ta Av Plaza Calle Corazón
Madre Tierra
300 ft
Quinta Avenida esp. calle 14 Nte
La Panaderia Calle Corazon
Restaurant
Blue Lobster
300 ft
12th Street and 5th Avenue
Marea Grill
5ta Avenida Entre Calles 12 Y 14
La N 20 Cantina
200 ft
5a. Avenida Norte 12 Norte
Taco City Cafe
100 ft
5th Avenue Between 12st And 14st
Sushi Roll
100 ft
77720
El Oasis
300 ft
Calle 12 Norte
50 Friends
200 ft
5a Avenida y Calle 12 Calle Corazon
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
3 minutes' walk
Lively pedestrian street filled with shops, cafes, and street performers, perfect for a leisurely stroll.
3D Museum of Wonders
5 minutes' walk
Interactive art museum featuring stunning 3D artwork and optical illusions for all ages to enjoy.
Coco Bongo
2 minutes' walk
Famous nightclub known for its spectacular shows, live music, and vibrant atmosphere for an energetic night out.
Kool Beach Club
12 minutes' walk
Beach club offering sun loungers, delicious food, and watersports, ideal for sun-seekers and thrill enthusiasts.
Yoga at INTI Beach
6 minutes' walk
Relaxing beach yoga sessions at INTI Beach, perfect for unwinding and connecting with nature.
Blue Lobster
2 minutes' walk
Seafood restaurant with a casual vibe, renowned for fresh lobster dishes and ocean views.
La Panaderia Calle Corazon
1 minute' walk
Charming café serving artisanal pastries and local coffee, perfect for a quick bite or leisurely coffee break.
Cenote Misterio Maya
5 minutes' drive
Natural cenote offering swimming and mystical experiences, great for families seeking adventure.
Live Music at La Casa del Agua
10 minutes' walk
Vibrant venue featuring local artists, perfect for enjoying live music in a warm ambiance.
Tips on navigating the city
City Centre
Playa del Carmen 5 min · 1400 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 18 min · 5000 ft
Cozumel (CZM) 52 min · 21.4 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-12:00
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs USD 25.0 per person.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are allowed on request.
Number of floors:
4
Number of rooms:
119
Former name
hyatt centric playa del carmen - new hotel - downtown & beach house (adults only)
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Cleanliness
8.7/10
Comfort
8.7/10
Facilities
8.3/10
Free Wi-Fi
8.1/10
Location
8.7/10
Staff
7.8/10
Value for money
7.5/10
Pros
Perfect location
Attentive staff
Spotless rooms
Modern design
Cons
Nightclub noise
Confusing layout
Damp sheets
Guest reviews
based on 354 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
King Room One King Bed Balcony Downtown House2 persons540 sq. feet1 King-size bedAir conditioningBalconyroom details
King Room One King Bed Partial Ocean Front Beach House2 persons530 sq. feet1 King-size bedAir conditioningBalconyroom details
King Room One King Bed Partial Ocean View Beach House2 persons540 sq. feet1 King-size bedAir conditioningBalconyroom details
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