Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) – A Favorite for Families in Playa del Carmen
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Key details
About the Hotel
5Ta Avenida Norte Por 12, Playa del Carmen, 77710,
-
Near the beach
Very good
7.9
7.9
/10
4.1
4.0
/5
Loved by Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) guests
Spacious rooms
Prime location
Helpful staff
Excellent breakfast
Amazing views
"The rooftop pool was so much fun and the staff were terrific and so helpful."
Jane from Australia
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"The location was fantastic close to beach and downtown area! So much accessability! Love it!"
Barron from United States
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"We spent many early morning on the balconey enjoying the sounds of birds and the street below."
PQ1269 from Mexico
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Rooms & Accommodations
The hotel offers 92 rooms with flat-screen TVs, air conditioning, and laptop-compatible safes. Select rooms include balconies with city or sea views, seating areas, and minibars. Some suites feature hot tubs and terraces. All rooms have 24-hour room service and premium bedding.
Dining & Cuisine
Two rooftop restaurants operate by the creators of CATCH NYC. Executive Chef Pedro Abascal prepares authentic Mexican flavors, including four types of traditional candies. The poolside bar serves drinks, and room service is available around the clock.
Leisure & Activities
The 30,000-square-foot rooftop features an infinity pool with ocean views, luxury cabanas, and daily yoga classes. Live DJ sets play at night. Activities include snorkeling and windsurfing. The property has a gift shop and meeting spaces.
Location & Access
Located on Quinta Avenida, steps from restaurants, bars, and shops. Nearby landmarks include Riviera Art Gallery (0.5 km), 3D Museum of Wonders (0.5 km), and Los Fundadores Park (1 km). A roundtrip airport shuttle is provided.
Services & Amenities
Services include free WiFi, daily bottled water, tequila or mezcal tastings, and a free grocery shopping service. Safety features include fire extinguishers, smoke detectors, and a security system. Ironing facilities and tea/coffee makers are in rooms.
“This adults-only property attempts to blend city access with beachfront relaxation, but recent reports suggest a failure to deliver a seamless experience. While the architecture promises a chic, modern escape, construction noise and service issues appear to detract significantly from the intended luxury. I find it difficult to recommend a stay here until these operational challenges are resolved, despite the allure of its rooftop pool and curated activities.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
King Room One King Bed Balcony Downtown House
2 persons
50 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
King Room One King Bed Partial Ocean Front Beach House
2 persons
49 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Queen Room Two Queen Beds Downtown House
2 persons
48 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
June 2026 - June 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.2/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Cycling
Yoga class
Fishing
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Dinner
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Infinity pool
Rooftop pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Leisure/ TV room
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Curtains
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Dining Onsite
Hyatt Centric Playa Del Carmen features an enticing selection of dining venues that celebrate both local and international flavors. Indulge in a variety of culinary delights, from rooftop dining under the stars to beachfront flavors, all while enjoying modern, romantic settings.
UMI Urban Kitchen (located at Hyatt Centric Downtown House Rooftop)
American, Caribbean, Local, International
Ambiance
Modern, Romantic rooftop setting with picturesque views
Key Offerings
Delight in an expansive menu featuring seafood, Tex-Mex, and a selection of vegan and gluten-free options, complemented by live DJ sets in the evenings.
Reservation
Recommended
Open daily from 7:00 AM to 10:00 PM
C-Grill (located at Hyatt Centric Beach House)
American, Caribbean, Mexican, Tex-Mex, Local, International
Ambiance
Family-friendly with a modern, inviting atmosphere
Key Offerings
Experience a captivating array of dishes from breakfast through dinner, including kosher, vegetarian, and dairy-free options. Enjoy cocktails during the vibrant cocktail hour.
Reservation
Not needed
Open for breakfast, brunch, lunch, dinner, and cocktail hour
Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) Location
5Ta Avenida Norte Por 12, Playa del Carmen, 77710,
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
3 minutes' walk
Lively pedestrian street filled with shops, cafes, and street performers, perfect for a leisurely stroll.
3D Museum of Wonders
5 minutes' walk
Interactive art museum featuring stunning 3D artwork and optical illusions for all ages to enjoy.
Coco Bongo
2 minutes' walk
Famous nightclub known for its spectacular shows, live music, and vibrant atmosphere for an energetic night out.
Kool Beach Club
12 minutes' walk
Beach club offering sun loungers, delicious food, and watersports, ideal for sun-seekers and thrill enthusiasts.
Yoga at INTI Beach
6 minutes' walk
Relaxing beach yoga sessions at INTI Beach, perfect for unwinding and connecting with nature.
Blue Lobster
2 minutes' walk
Seafood restaurant with a casual vibe, renowned for fresh lobster dishes and ocean views.
La Panaderia Calle Corazon
1 minute' walk
Charming café serving artisanal pastries and local coffee, perfect for a quick bite or leisurely coffee break.
Cenote Misterio Maya
5 minutes' drive
Natural cenote offering swimming and mystical experiences, great for families seeking adventure.
Live Music at La Casa del Agua
10 minutes' walk
Vibrant venue featuring local artists, perfect for enjoying live music in a warm ambiance.
Tips on navigating the city
City Centre
Playa del Carmen 5 min · 1400 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 18 min · 5000 ft
Cozumel (CZM) 52 min · 21.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-12:00
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs US$25 per person per day.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are allowed on request.
Number of floors:
4
Number of rooms:
119
Former name
hyatt centric playa del carmen - new hotel - downtown & beach house (adults only)
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 790 verified reviews
8.5 /10
Great
80 %
Recommend
Cleanliness
8.6/10
Comfort
8.7/10
Facilities
8.2/10
Free WiFi
8.2/10
Location
8.6/10
Staff
7.9/10
Value for money
7.5/10
Pros
Perfect location
Attentive staff
Spotless rooms
Modern design
Cons
Nightclub noise
Confusing layout
Damp sheets
Guest reviews
based on 357 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)
How far is Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) from Cancun International Airport?
The hotel is approximately 45 km from Cancun International Airport.
What are the check-in and check-out times at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Check-in is at 15:00 and check-out is at 12:00.
What nearby attractions can be found close to Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Nearby attractions include Quinta Avenida (0.5 km), 28 de Julio Square (0.5 km), and ADO International Bus Station (0.5 km).
What types of pools are available at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
The hotel features a rooftop infinity pool and an outdoor pool accessible throughout the year.
Are pets allowed at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Yes, pets are allowed at the hotel.
What dining options are available at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
The hotel offers three dining options, including two restaurants on the rooftop and a beachfront restaurant.
Is breakfast included in the stay at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Breakfast is available for an additional charge of 25 USD.
What amenities are available in the rooms at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Rooms include air conditioning, flat-screen TVs with satellite channels, a mini-fridge, coffee and tea making facilities, and complimentary toiletries.
Does Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) provide Wi-Fi access?
Yes, free high-speed Wi-Fi is available throughout the property.
What recreational activities can guests engage in at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Guests can enjoy activities such as yoga classes, snorkeling, bike tours, and tequila tastings.
Is there parking available at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Public parking is available nearby for 20 USD per day without reservation.
What are some nearby restaurants to Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Close by, guests can find La N 20 Cantina, Bovino's Churrascaria, Blue Lobster, El Oasis, La Famiglia, Sushi Roll, and Tequila Barrel, all within 0.5 km.