Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) Amenities photoHyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) Exterior photoHyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) Exterior photo

Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) – A Favorite for Families in Playa del Carmen

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Check rooms and rates
From$90 /night
Check-in
17Jun
Check-out
18Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

5Ta Avenida Norte Por 12, Playa del Carmen, 77710
-
Near the beach
Very good
7.9
7.9
/10
4.1
4.0
/5

Rooms & Accommodations

The hotel offers 92 rooms with flat-screen TVs, air conditioning, and laptop-compatible safes. Select rooms include balconies with city or sea views, seating areas, and minibars. Some suites feature hot tubs and terraces. All rooms have 24-hour room service and premium bedding.

Dining & Cuisine

Two rooftop restaurants operate by the creators of CATCH NYC. Executive Chef Pedro Abascal prepares authentic Mexican flavors, including four types of traditional candies. The poolside bar serves drinks, and room service is available around the clock.

Leisure & Activities

The 30,000-square-foot rooftop features an infinity pool with ocean views, luxury cabanas, and daily yoga classes. Live DJ sets play at night. Activities include snorkeling and windsurfing. The property has a gift shop and meeting spaces.

Location & Access

Located on Quinta Avenida, steps from restaurants, bars, and shops. Nearby landmarks include Riviera Art Gallery (0.5 km), 3D Museum of Wonders (0.5 km), and Los Fundadores Park (1 km). A roundtrip airport shuttle is provided.

Services & Amenities

Services include free WiFi, daily bottled water, tequila or mezcal tastings, and a free grocery shopping service. Safety features include fire extinguishers, smoke detectors, and a security system. Ironing facilities and tea/coffee makers are in rooms.

“This adults-only property attempts to blend city access with beachfront relaxation, but recent reports suggest a failure to deliver a seamless experience. While the architecture promises a chic, modern escape, construction noise and service issues appear to detract significantly from the intended luxury. I find it difficult to recommend a stay here until these operational challenges are resolved, despite the allure of its rooftop pool and curated activities.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • King Room One King Bed Balcony Downtown House
    2 persons
    50 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • King Room One King Bed Partial Ocean Front Beach House
    2 persons
    49 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Queen Room Two Queen Beds Downtown House
    2 persons
    48 sq. feet
    2 King Size Beds
    Air conditioning
    Balcony
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
June 2026 - June 2027
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Choose dates to see prices
Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Cycling
  • Yoga class
  • Fishing

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Rooftop pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Leisure/ TV room
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Curtains
Show more

Dining Onsite

Hyatt Centric Playa Del Carmen features an enticing selection of dining venues that celebrate both local and international flavors. Indulge in a variety of culinary delights, from rooftop dining under the stars to beachfront flavors, all while enjoying modern, romantic settings.
Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) Restaurant photo

UMI Urban Kitchen (located at Hyatt Centric Downtown House Rooftop)

American, Caribbean, Local, International
Ambiance
Modern, Romantic rooftop setting with picturesque views
Key Offerings
Delight in an expansive menu featuring seafood, Tex-Mex, and a selection of vegan and gluten-free options, complemented by live DJ sets in the evenings.
Reservation
Recommended
Open daily from 7:00 AM to 10:00 PM

C-Grill (located at Hyatt Centric Beach House)

American, Caribbean, Mexican, Tex-Mex, Local, International
Ambiance
Family-friendly with a modern, inviting atmosphere
Key Offerings
Experience a captivating array of dishes from breakfast through dinner, including kosher, vegetarian, and dairy-free options. Enjoy cocktails during the vibrant cocktail hour.
Reservation
Not needed
Open for breakfast, brunch, lunch, dinner, and cocktail hour

Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) Location

5Ta Avenida Norte Por 12, Playa del Carmen, 77710
Explore Playa del Carmen
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Quinta Avenida
Quinta Avenida
3 minutes' walk
Lively pedestrian street filled with shops, cafes, and street performers, perfect for a leisurely stroll.
3D Museum of Wonders
3D Museum of Wonders
5 minutes' walk
Interactive art museum featuring stunning 3D artwork and optical illusions for all ages to enjoy.
Coco Bongo
Coco Bongo
2 minutes' walk
Famous nightclub known for its spectacular shows, live music, and vibrant atmosphere for an energetic night out.
Kool Beach Club
Kool Beach Club
12 minutes' walk
Beach club offering sun loungers, delicious food, and watersports, ideal for sun-seekers and thrill enthusiasts.
Yoga at INTI Beach
6 minutes' walk
Relaxing beach yoga sessions at INTI Beach, perfect for unwinding and connecting with nature.
Blue Lobster
2 minutes' walk
Seafood restaurant with a casual vibe, renowned for fresh lobster dishes and ocean views.
La Panaderia Calle Corazon
1 minute' walk
Charming café serving artisanal pastries and local coffee, perfect for a quick bite or leisurely coffee break.
Cenote Misterio Maya
5 minutes' drive
Natural cenote offering swimming and mystical experiences, great for families seeking adventure.
Live Music at La Casa del Agua
10 minutes' walk
Vibrant venue featuring local artists, perfect for enjoying live music in a warm ambiance.
Tips on navigating the city
  • City Centre
    Playa del Carmen 5 min  ·  1400 ft
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 18 min  ·  5000 ft
    Cozumel (CZM) 52 min  ·  21.4 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-12:00
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs US$25 per person per day.
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are allowed on request.
Number of floors:
4
Number of rooms:
119
Former name
hyatt centric playa del carmen - new hotel - downtown & beach house (adults only)

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 790 verified reviews
8.5 /10
Great
80 %
Recommend
Cleanliness
8.6/10
Comfort
8.7/10
Facilities
8.2/10
Free WiFi
8.2/10
Location
8.6/10
Staff
7.9/10
Value for money
7.5/10
Pros
Perfect location
Attentive staff
Spotless rooms
Modern design
Cons
Nightclub noise
Confusing layout
Damp sheets
Guest reviews
based on 357 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)
How far is Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) from Cancun International Airport?
The hotel is approximately 45 km from Cancun International Airport.
What are the check-in and check-out times at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Check-in is at 15:00 and check-out is at 12:00.
What nearby attractions can be found close to Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Nearby attractions include Quinta Avenida (0.5 km), 28 de Julio Square (0.5 km), and ADO International Bus Station (0.5 km).
What types of pools are available at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
The hotel features a rooftop infinity pool and an outdoor pool accessible throughout the year.
Are pets allowed at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Yes, pets are allowed at the hotel.
What dining options are available at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
The hotel offers three dining options, including two restaurants on the rooftop and a beachfront restaurant.
Is breakfast included in the stay at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Breakfast is available for an additional charge of 25 USD.
What amenities are available in the rooms at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Rooms include air conditioning, flat-screen TVs with satellite channels, a mini-fridge, coffee and tea making facilities, and complimentary toiletries.
Does Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) provide Wi-Fi access?
Yes, free high-speed Wi-Fi is available throughout the property.
What recreational activities can guests engage in at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Guests can enjoy activities such as yoga classes, snorkeling, bike tours, and tequila tastings.
Is there parking available at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Public parking is available nearby for 20 USD per day without reservation.
What are some nearby restaurants to Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Close by, guests can find La N 20 Cantina, Bovino's Churrascaria, Blue Lobster, El Oasis, La Famiglia, Sushi Roll, and Tequila Barrel, all within 0.5 km.

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Check-in
17Jun
Check-out
18Jun
Rooms and Guests2 Guests, 1 Room