Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) – Family Hotel in Playa del Carmen | From 90$/Night

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Key details

About the Hotel

5Ta Avenida Norte Por 12, Playa del Carmen, Mexico, 77710

Near the beach

Perfect

8.4

7.8

/10

3.1

4.0

Loved by guests

Spacious rooms
Prime location
Helpful staff
Excellent breakfast
Amazing views

"The rooftop pool was so much fun and the staff were terrific and so helpful."

Jane from Australia

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"The location was fantastic close to beach and downtown area! So much accessability! Love it!"

Barron from United States

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"We spent many early morning on the balconey enjoying the sounds of birds and the street below."

PQ1269 from Mexico

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Rooms & Accommodations

The hotel offers 92 rooms with flat-screen TVs, air conditioning, and laptop-compatible safes. Select rooms include balconies with city or sea views, seating areas, and minibars. Some suites feature hot tubs and terraces. All rooms have 24-hour room service and premium bedding.

Dining & Cuisine

Two rooftop restaurants operate by the creators of CATCH NYC. Executive Chef Pedro Abascal prepares authentic Mexican flavors, including four types of traditional candies. The poolside bar serves drinks, and room service is available around the clock.

Leisure & Activities

The 30,000-square-foot rooftop features an infinity pool with ocean views, luxury cabanas, and daily yoga classes. Live DJ sets play at night. Activities include snorkeling and windsurfing. The property has a gift shop and meeting spaces.

Location & Access

Located on Quinta Avenida, steps from restaurants, bars, and shops. Nearby landmarks include Riviera Art Gallery (0.5 km), 3D Museum of Wonders (0.5 km), and Los Fundadores Park (1 km). A roundtrip airport shuttle is provided.

Services & Amenities

Services include free WiFi, daily bottled water, tequila or mezcal tastings, and a free grocery shopping service. Safety features include fire extinguishers, smoke detectors, and a security system. Ironing facilities and tea/coffee makers are in rooms.

“This adults-only property attempts to blend city access with beachfront relaxation, but recent reports suggest a failure to deliver a seamless experience. While the architecture promises a chic, modern escape, construction noise and service issues appear to detract significantly from the intended luxury. I find it difficult to recommend a stay here until these operational challenges are resolved, despite the allure of its rooftop pool and curated activities.”

James DavidEditor-in-Chief at Familyhotels

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Highlights from guests

DiningTasty and Fresh

Lunch by the pool was fantastic! Breakfast was equally tasty, with very fresh ingredients. I recommend the tequila tasting.

Sam from Canada

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Room FeaturesBalcony Bliss

My room included a balcony. It was perfect for drying swimming suits and enjoying the sounds of birds.

Chloe from United Kingdom

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BathroomPerfect Bathrooms

The bathroom had great water pressure and temperature, plus an oversized shower and separated commode.

Omar from Saudi Arabia

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Spa & LeisureRooftop Fun

The rooftop pool was a blast! It had a swim-up bar and shallow water lounging chairs.

Ingrid from Sweden

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

King Room One King Bed Balcony Downtown House

2 persons

50 m²

1 King-size bed

Shower

Coffee machine

room details

Queen Room Two Queen Beds Downtown House

2 persons

48 m²

2 King Size Beds

Shower

Coffee machine

room details

Queen Room Two Queen Beds Balcony Downtown House

2 persons

51 m²

2 King Size Beds

Shower

Coffee machine

room details

Coastal Ocean Suite Beach House

2 persons

66 m²

1 King-size bed

Shower

Coffee machine

room details

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Availability and pricing for your selected dates

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Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Cycling
Yoga class
Fishing

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Dinner
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Rooftop pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Leisure/ TV room
Pool with view
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Dining Onsite

Hyatt Centric Playa Del Carmen features an enticing selection of dining venues that celebrate both local and international flavors. Indulge in a variety of culinary delights, from rooftop dining under the stars to beachfront flavors, all while enjoying modern, romantic settings.

Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) Restaurant photo

UMI Urban Kitchen (located at Hyatt Centric Downtown House Rooftop)

American, Caribbean, Local, International

Ambiance

Modern, Romantic rooftop setting with picturesque views

Key Offerings

Delight in an expansive menu featuring seafood, Tex-Mex, and a selection of vegan and gluten-free options, complemented by live DJ sets in the evenings.

Reservation

Recommended

Open daily from 7:00 AM to 10:00 PM

C-Grill (located at Hyatt Centric Beach House)

American, Caribbean, Mexican, Tex-Mex, Local, International

Ambiance

Family-friendly with a modern, inviting atmosphere

Key Offerings

Experience a captivating array of dishes from breakfast through dinner, including kosher, vegetarian, and dairy-free options. Enjoy cocktails during the vibrant cocktail hour.

Reservation

Not needed

Open for breakfast, brunch, lunch, dinner, and cocktail hour

Location

5Ta Avenida Norte Por 12, Playa del Carmen, Mexico, 77710

Map view

5Ta Avenida Norte Por 12, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Los Fundadores Park

810 m

Beach

Kool Beach Club

970 m

Beach

Mamita's Beach Club

1.2 km

Church

Nuestra Senora del Carmen Catholic Church

1.5 km

Landmark

La Sirena's Fine Mexican Handcrafts

740 m

Landmark

Zona Arqueologica Playa del Carmen

1.3 km

Landmark

Corazon de Mexico

1.1 km

Gallery

Tierra Huichol

1.1 km

Nearby

152 Calle Quinta Avenida

Quinta Avenida

180 m

Mall

Quinta Alegria Shopping Mall

290 m

Museum

3D Museum of Wonders

360 m

Museum

Museo Frida Kahlo Playa Del Carmen

270 m

Night club

Coco Bongo

160 m

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

190 m

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

280 m

Beach

Playacar

410 m

Aquarium

Aquarium Beach

50 m

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

340 m

Gallery

Riviera Art Gallery

360 m

5th Avenue 4th and 6th Streets

Sun Jaguar

500 m

Gallery

La Galeria de Playa Art Gallery

590 m

5ta Avenida

Galeria de Arte 5ta Avenida

570 m

Avenida entre 24 y 34 calles 5a

Caminarte

590 m

Shopping Area

Plaza Calle Corazon

20 m

Night club

Salon Salsanera

80 m

Night club

Mandala Playa del Carmen

120 m

Casino

Grand Riviera Casino

260 m

Night club

Blue Parrot

180 m

Night club

Club 01

280 m

Shopping Area

Plaza Las Americas

320 m

Restaurants

Sushi Roll

20 m

77720

Blue Lobster

90 m

12th Street and 5th Avenue

La Panaderia Calle Corazon

0 m

Restaurant

Marea Grill

0 m

5ta Avenida Entre Calles 12 Y 14

Aldea Corazon

70 m

5a. Avenida Col. Centro

La Caprichoza

10 m

Avenida 5

El Oasis

90 m

Calle 12 Norte

Las Camelias

30 m

5th Avenue between 12 and 14 Streets

El Boticario

30 m

Calle Corazon y 5ta Av Plaza Calle Corazón

Tequila Barrel

90 m

5 Avenida Between 10th And 12th

50 Friends

40 m

5a Avenida y Calle 12 Calle Corazon

Ula Gula

70 m

310 Calle Quinta Avenida

Explore Playa del Carmen

Local Highlights

Quinta Avenida

3 minutes' walk

Lively pedestrian street filled with shops, cafes, and street performers, perfect for a leisurely stroll.

3D Museum of Wonders

5 minutes' walk

Interactive art museum featuring stunning 3D artwork and optical illusions for all ages to enjoy.

Coco Bongo

2 minutes' walk

Famous nightclub known for its spectacular shows, live music, and vibrant atmosphere for an energetic night out.

Kool Beach Club

12 minutes' walk

Beach club offering sun loungers, delicious food, and watersports, ideal for sun-seekers and thrill enthusiasts.

Yoga at INTI Beach

6 minutes' walk

Relaxing beach yoga sessions at INTI Beach, perfect for unwinding and connecting with nature.

Blue Lobster

2 minutes' walk

Seafood restaurant with a casual vibe, renowned for fresh lobster dishes and ocean views.

La Panaderia Calle Corazon

1 minute' walk

Charming café serving artisanal pastries and local coffee, perfect for a quick bite or leisurely coffee break.

Cenote Misterio Maya

5 minutes' drive

Natural cenote offering swimming and mystical experiences, great for families seeking adventure.

Live Music at La Casa del Agua

10 minutes' walk

Vibrant venue featuring local artists, perfect for enjoying live music in a warm ambiance.

Tips on navigating the city

City Centre

Playa del Carmen5 min · 400 m

Airports

Playa Del Carmen, Quintana Roo (PCM)20 min · 1.6 km

Cancun International Airport (CUN)85 min · 56.1 km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

from 07:00-12:00

Guest Parking

Public parking is possible at a location nearby at USD 20 per day.

Internet

is available in for free.

Breakfast

You can start your day with a full breakfast, which costs US$25 per person per day.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Number of floors:

Number of rooms:

119

Former name

hyatt centric playa del carmen - new hotel - downtown & beach house (adults only)

FAQs

About Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)

How far is Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) from Cancun International Airport?

The hotel is approximately 45 km from Cancun International Airport.

What are the check-in and check-out times at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?

Check-in is at 15:00 and check-out is at 12:00.

What nearby attractions can be found close to Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?

Nearby attractions include Quinta Avenida (0.5 km), 28 de Julio Square (0.5 km), and ADO International Bus Station (0.5 km).

What types of pools are available at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?

The hotel features a rooftop infinity pool and an outdoor pool accessible throughout the year.

Are pets allowed at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?

Yes, pets are allowed at the hotel.

What dining options are available at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?

The hotel offers three dining options, including two restaurants on the rooftop and a beachfront restaurant.

Is breakfast included in the stay at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?

Breakfast is available for an additional charge of 25 USD.

What amenities are available in the rooms at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?

Rooms include air conditioning, flat-screen TVs with satellite channels, a mini-fridge, coffee and tea making facilities, and complimentary toiletries.

Does Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) provide Wi-Fi access?

Yes, free high-speed Wi-Fi is available throughout the property.

What recreational activities can guests engage in at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?

Guests can enjoy activities such as yoga classes, snorkeling, bike tours, and tequila tastings.

Is there parking available at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?

Public parking is available nearby for 20 USD per day without reservation.

What are some nearby restaurants to Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?

Close by, guests can find La N 20 Cantina, Bovino's Churrascaria, Blue Lobster, El Oasis, La Famiglia, Sushi Roll, and Tequila Barrel, all within 0.5 km.